Agente de atención al cliente

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Respond to customer inquiries as a remote customer service advisor

• Work full-time within the operational hours of 9:00 AM to 7:00 PM

• Participate in paid training sessions

• Maintain clear communication and provide a positive customer experience

• Meet productivity, attendance, and retention objectives

• Engage in contests, incentives, and recognitions

• Grow within the Contact Center team at GEA Internacional

⛳️ Requirements

• Completed secondary education (mandatory)

• At least 3 months of experience in customer-facing roles, such as customer service, sales, or as a waiter

• Candidates without experience are also considered; assessment will be conducted during the interview

• Clarity in communication

• Positive attitude and strong commitment

• Goal-oriented

• Communication and persuasion skills

• Initiative

• Commercial skills and networking abilities

• Proficiency in Microsoft Office

🏝️ Benefits

• Paid training sessions

• Timely payments

• Clear career path and guaranteed growth

• Contests, incentives, and recognitions

• Excellent work environment

• Corporate benefits and agreements (education, entertainment, and more)

• Discount with Smart Fit

• Legal benefits

• Bonuses and incentives

• Commissions

• Productivity bonus

• Perfect attendance bonus

• Retention bonus