Aftercare Consultant

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee and enhance a well-established portfolio of veterinary partnerships.

• Conduct routine customer visits, strategic business evaluations, and service consultations.

• Spot opportunities to strengthen existing customer connections.

• Comprehend each customer's business needs and propose solutions that foster their success.

• Collaborate with Business Development Managers to ensure a smooth onboarding process for new clients.

• Utilize CRM technology to build and track customer activities.

• Meet or surpass objectives related to customer retention, revenue growth, and activity levels.

• Represent Gateway at veterinary conferences, networking occasions, and industry trade shows.

• Manage the assigned territory independently while working in tandem with sales and operations teams.

⛳️ Requirements

• Minimum of 3 years in account management, customer success, or consultative B2B sales.

• Demonstrated success in developing and nurturing long-term customer relationships.

• Experience in managing a geographic sales territory.

• Excellent communication, presentation, and consultative selling abilities.

• Familiarity with Salesforce, HubSpot, Microsoft Dynamics, or other similar CRM systems.

• Background in veterinary, healthcare, medical device, pharmaceutical, or related industries is a plus.

• Valid driver's license and readiness to travel within the assigned territory.

• Willingness to travel approximately 80–90% in the designated area.

• Occasional evening or weekend work may be required for conferences and industry events.

• New hires must successfully complete the E-Verify employment verification process.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Total compensation potential of up to $120,000.

• Monthly vehicle allowance of $800.

• Comprehensive benefits package available.

• Continuous coaching, development, and opportunities for career advancement.

• Reimbursement for business expenses.

• Provision of company laptop and mobile technology.

• Coverage for Medical, Dental, and Vision expenses.

• 401(k) Retirement Savings Plan with employer matching contributions.

• Company-paid Life Insurance.

• Company-paid Long-Term Disability coverage.

• Access to the Employee Assistance Program and Gateway CarePath.

• Health Savings Account option for eligible participants of the High Deductible Health Plan.

• Flexible Spending Accounts available.

• Pet Insurance options provided.

• Paid vacation days and company holidays.