Admissions Therapist

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Perform thorough intake assessments, encompassing clinical, psychological, and risk evaluations.

• Evaluate eligibility and suitability for admission based on program guidelines and clinical insight.

• Engage with prospective clients and their families in person, via phone, or through telehealth to clarify treatment options, policies, and program expectations.

• Work alongside multidisciplinary clinical teams to review cases and make decisions regarding admissions.

• Prepare, manage, and maintain all documentation related to intake, including assessment reports, intake summaries, and admission paperwork.

• Offer referrals and alternative resources when the program is not clinically suitable or is at capacity.

• Uphold confidentiality and ensure adherence to all regulatory, licensing, and accreditation standards.

• Participate in admissions committees or case review meetings as necessary.

• Follow up with pending admissions to address questions and assist with arrangements such as scheduling and insurance coordination.

• Provide crisis intervention and clinical support as required during the intake procedure.

• Collaborate with outreach, marketing, and referral partners to enhance referral development and drive admissions growth.

• Monitor and report on admissions metrics (e.g., conversion rates, no-shows, demographics) and contribute to optimizing admissions workflows.

⛳️ Requirements

• Licensed mental health professional (LCSW, LMFT, LPC, Psychologist) or eligible for licensure.

• Clinical experience in behavioral health specialties including mental health, substance use, or trauma.

• Previous experience in clinical admissions, call center settings, or customer service is required.

• Strong skills in clinical assessment, diagnostics, and decision-making.

• Exceptional communication abilities to support clients and families during emotionally charged situations.

• Capacity to work effectively with multidisciplinary clinical and administrative teams.

• Strong organizational skills and meticulous attention to detail.

• Flexibility in scheduling, including availability for evenings and/or weekends as required.

• Experience working with youth and families in behavioral health, residential treatment, or substance use recovery environments.

• Understanding of mental and behavioral health systems of care.

• Familiarity with CRM platforms or admissions tracking systems.

🏝️ Benefits

• Comprehensive benefits package: medical, dental, and vision.

• 401k with a 4% match.

• Paid Time Off Programs including vacation, holidays, and sick leave.

• Chef-prepared meals available onsite.

• Professional training opportunities for development; continuing education support for clinicians.

• Supportive clinical supervision and avenues for professional growth.