Administrator I, Application Systems

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Manage and maintain all environments to comply with service level agreements.

• Conduct proactive monitoring and upkeep of Linux and/or Windows system environments.

• Offer prompt technical support and document configurations to facilitate processes.

• Collaborate with other functional teams to ensure optimal application environment operations and uptime.

• Assist with change control and testing procedures for modifications to application systems.

• Cultivate strong working relationships with third-party vendors.

• Evaluate system performance and provide recommendations for enhancements.

• Investigate and propose innovative, and where feasible, automated solutions for system administration tasks.

• Identify strategies that maximize our resources and deliver economies of scale.

• Ensure swift, efficient, and effective resolution of issues with proactive communication to all stakeholders.

• Suggest, plan, and execute improvements, patches, and reconfigurations.

• Create, document, and maintain policies, procedures, and associated training plans for system administration and proper usage.

• Offer backup administrative support to fellow team members.

• Provide support outside of regular hours.

• Perform additional duties as assigned.

⛳️ Requirements

• An associate’s degree in Computer Science or equivalent professional experience is required.

• Practical experience in troubleshooting enterprise applications and hardware.

• Experience in documenting and maintaining configuration and process information.

• Technical knowledge of network, PC, and platform operating systems, including Windows, Unix, and RedHat Linux.

• Familiarity with Linux Shell Scripting, Windows PowerShell Scripting, Oracle, and Microsoft database concepts.

• Understanding of Release Automation processes.

• Awareness of relevant data privacy practices and regulations, including SSAE16, HIPAA, and URAC.

• Engage in, comply with, and support compliance program objectives.

• Ability to consistently interact cooperatively and respectfully with colleagues.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• 20 days of paid time off.

• 4 weeks of paid parental leave.

• 9 paid holidays.

• 401K company match up to 5% - No vesting requirement.

• Adoption Assistance Program.

• Flexible Spending Account.

• Educational Assistance Plan and Professional Membership assistance.

• Referral Bonus Program – up to $750!