Administrative Clerk

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Review, address issues, process, request payment, file, and report on invoices from contractors and reimbursement requests from customers.

• Organize, document, and digitally archive contractor and customer invoices, including proof of payment for reimbursements.

• Update digital reporting systems with accurate and up-to-date information.

• Prepare reports and presentations that summarize financial and operational data.

• Conduct error checks and highlight discrepancies or missing information.

• Support prompt payments to contractors and reimbursements to customers.

• Manage email correspondence and electronic filing systems for the Fire Safety Team.

• Investigate issues related to payments and invoicing.

• Reach out to contractors and customers to acquire missing invoices or payment documentation.

• Reconcile and process credit card transactions alongside contractor invoices.

• Ensure contractor visit reporting is consistent with the work performed and customer Ting credit balances.

• Coordinate with the Ting Labs Finance team to ensure accurate and timely accounting.

• Collaborate with the Fire Safety Team, Finance team, contractors, and customers through various communication platforms including phone, email, SMS/texting, chat, and video conferencing.

• Adhere to organizational policies and standard operating procedures.

• Contribute to best practices for efficient remote document management and administrative operations.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Additional education or certification in administrative services, business administration, or a related field is advantageous.

• Proven experience as an administrative clerk, office assistant, or in a similar capacity, preferably with remote work experience.

• Familiarity with document management and fundamental accounting practices.

• Experience with Excel spreadsheets, particularly for invoicing or financial documentation, is highly desirable.

• Experience in working with contractors is a plus.

• Exceptional organizational and time-management skills.

• Excellent data entry abilities with a strong attention to detail.

• Strong communication and interpersonal skills.

• Proficient in MS Office (Word, Excel, PowerPoint).

• Proficiency with database software and the capacity to learn new digital tools and platforms.

• Ability to work independently and manage oneself effectively in a remote work setting.

• Adaptability, problem-solving capabilities, integrity, confidentiality, and high self-motivation.

• Suitable home office setup or the ability to work efficiently from a remote location.

• Ability to work standard office hours during weekdays based on the East Coast time zone.

• Willingness to attend occasional virtual meetings outside standard hours.

• Ting Labs is an Equal Opportunity Employer.

🏝️ Benefits

• Fully remote work arrangement.

• Computer equipment and software provided by Ting Labs.

• Flexible scheduling based on organizational needs and time zones.

• Opportunities for professional development.

• Comprehensive benefits package.

• Competitive compensation.

• Occasional travel to the Germantown, MD office for in-person meetings, initial training, and continuous improvement initiatives.