Administrative Assistant – Customer Relations

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service and support by closely monitoring client requests and requirements.

• Maintain effective and transparent communication with customers.

• Aid the team in tracking requests and resolving customer inquiries.

• Document and oversee customer information and requests.

• Recognize needs and opportunities to enhance the customer experience.

• Assist in evaluating the customer journey and overall satisfaction.

• Work collaboratively with other departments to ensure a positive customer experience.

⛳️ Requirements

• Currently enrolled in a bachelor's degree program in Accounting, Law, Economics, or Business Administration.

• Detail-oriented and well-organized.

• Basic familiarity with Excel and Microsoft Office is advantageous.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.