Administrative Assistant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee pending admissions in WellSky EMR while monitoring hospital discharge status on a daily basis.

• Liaise with hospital case managers, referral sources, and intake teams to verify discharge timing.

• Initiate admission workflows and address obstacles such as missing orders or delays in authorization.

• Conduct welcome calls to confirm patient demographics, insurance, and physician details.

• Ensure accurate maintenance of patient records and referral statuses within WellSky EMR.

• Identify aging or stalled referrals and guarantee thorough documentation for accurate reporting.

• Generate daily, weekly, and ad-hoc reports on pending admissions, discharge statuses, and referral trends.

• Share stand-down reports with sales, intake, and leadership teams, providing patient-level updates.

• Act as a primary communication link between intake, sales, clinical leadership, and referral sources.

• Facilitate smooth patient transitions and engage in operational or intake meetings as necessary.

• Contribute to quality improvement initiatives through precise and timely data management.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• An associate’s degree is preferred.

• 1–2 years of experience in healthcare administration, admissions, intake, or scheduling is required.

• Experience in home health, hospice, or hospital discharge planning is highly preferred.

• Proficiency in WellSky EMR or comparable systems is necessary.

• Strong skills in Microsoft Excel, Outlook, and reporting tools are essential.

• Excellent organizational abilities and attention to detail are required.

• Capability to manage multiple priorities effectively.

• Strong written and verbal communication skills are necessary.

• Analytical skills to interpret and present data in a clear manner are essential.

• Compliance with agency policies, CMS regulations, and Conditions of Participation is required.

• Ability to maintain patient confidentiality and adhere to HIPAA regulations is essential.

🏝️ Benefits

• Employee referral program that offers rewards.

• Opportunities for growth and stability from over two decades of experience as Florida’s largest independent home health agency.

• A supportive and enjoyable collaborative culture.

• An inclusive environment.

• An equal opportunity employer.