Admin Operations Associate – 6 Months Fixed-Term

This is a fully remote position, open to applicants in Ghana.

📋 Description

• Oversee, update, and organize operational documents, trackers, templates, and internal records.

• Assist in documenting standard operating procedures, workflows, and team processes.

• Ensure accurate and consistent storage of project, client, graduate, and alumni information.

• Contribute to internal knowledge management by keeping shared folders and resources current.

• Maintain precise data across operational trackers, dashboards, CRM records, and reporting tools.

• Monitor the completion of administrative tasks, flagging any missing, delayed, or inconsistent information.

• Assist in the preparation and filing of contracts, Statements of Work, and related documents.

• Collaborate with Finance and internal teams to facilitate invoicing and payment workflows.

• Track the progress of contracts, invoices, payment confirmations, and related follow-ups.

• Aid in the preparation and organization of sales resources, proposals, case studies, and reports.

• Help maintain BD trackers and support follow-up documentation following employer conversations.

• Assist in preparing dashboards, internal reports, and operational summaries.

• Help consolidate data from trackers and team inputs into clear updates for internal stakeholders.

• Coordinate with BD, Talent, Finance, PM, and other relevant teams to ensure smooth operational flow.

• Follow up on missing inputs and process dependencies.

• Assist with meeting preparations, note-taking, action tracking, and post-meeting follow-ups.

⛳️ Requirements

• At least 1 year of experience in administrative operations, business support, or program administration.

• Proven experience in supporting remote or cross-functional teams.

• Familiarity with operational trackers, reports, dashboards, or CRM-style systems.

• Experience in documentation, invoicing, contracting, or stakeholder coordination.

🏝️ Benefits

• Opportunities for professional development.

• Flexible work arrangements.