Accounts Receivable Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with sales teams and clients to pinpoint and address accounts receivable collection challenges.

• Deliver Accounts Receivable and Collections support for designated lines of business and small- to mid-market clients.

• Serve as a knowledgeable advisor on Accounts Receivable, Collections, client services, and financial operations.

• Act as the main point of contact for billing and collection inquiries.

• Investigate and resolve intricate internal and external questions.

• Carry out billing, cash application, reconciliation, customer research, and exception handling tasks.

• Generate, evaluate, and propose documents for customer billing.

• Address billing disputes and payment challenges using data-driven insights.

• Manage outstanding aging balances and implement collection strategies.

• Suggest billing adjustments, write-offs, and customer refunds.

• Compile billing and reconciliation reports.

• Identify customers at risk and coordinate issue resolution with clients, sales, management, and business partners.

• Analyze customer needs and propose membership and billing frameworks.

• Uphold the integrity of confidential data, security policies, internal controls, and procedures.

• Assist in onboarding and mentoring new team members.

• Monitor account specifics, devise collection strategies, and report on accounts receivable KPIs.

• Support month-end and year-end closing processes.

• Engage with customers to facilitate collections and address inquiries.

• Take part in lean improvement initiatives, including VSM, Kaizen, and A3.

⛳️ Requirements

• Two to three years of experience in Account Service or Banking/Accounts Receivable, or equivalent experience showcasing the ability to establish effective relationships and resolve diverse issues.

• Bachelor’s degree in Accounting, Finance, or a related discipline preferred.

• At least one year of experience in an ERP-based Accounts Receivable environment preferred.

• High Radius experience preferred.

• Active Accounts Receivable Specialist Certification preferred.

• Strong grasp of fundamental accounting principles and familiarity with Microsoft AX preferred.

• Excellent problem-solving abilities, knowledge of basic accounting principles, documentation, research and resolution skills, data analysis, and multitasking capabilities.

• Critical thinking and analytical skills with a solution-oriented mindset.

• Capability to perform detailed work with numerical data, analyze information, oversee assigned tasks and projects, make informed decisions, and meet stringent deadlines.

• Exceptional communication and interpersonal skills.

• Proficient in MS Office applications and report preparation.

• Knowledge of Excel software is required.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and continued education.

• Collaborative and supportive work environment.