Accounts Receivable Representative

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Address daily customer service requests via comments/queues and team email.

• Organize, identify, and document updates to owner forwarding addresses.

• Record returned mail received from the US Postal Service.

• Keep support documentation and filing for HOA Accounts Receivable well-organized.

• Send out annual billings according to the established schedule.

• Handle upgrade cancellation adjustments and monthly billing for new owners.

• Timely mail late notices to accounts that are delinquent.

• Process monthly billing reports and finalize year-end updates.

• Update accounts receivable systems as required.

• Assist team members, Portfolio Services, and HGV Club staff with inquiries.

• Respond to monitored and recorded phone calls to ensure quality and compliance.

• Execute reasonable management requests within the employee’s capabilities.

⛳️ Requirements

• Strong computer skills, including proficiency in Windows and Microsoft Office products.

• Solid understanding of Excel functions.

• Previous experience in accounts receivable is preferred.

• High school diploma or GED is required.

🏝️ Benefits

• Recognition Programs and Rewards.

• Comprehensive health care options, including medical, dental, and vision coverage.

• Go Hilton travel discounts with access to global Hilton hotel rates.

• Employee pricing platform through Perks at Work.

• Employee Assistance Program focused on physical and mental health support.

• Paid vacation time and sick days.

• 401(k) plan with company matching contributions.

• Tuition reimbursement programs available.

• Various learning and advancement opportunities.

• Medical, dental, and vision insurance available from Day One.

• Paid Time Off (PTO) program.

• Exceptional travel benefits.

• Work-life balance and family-oriented benefits.