Accounts Receivable and Collections Coordinator

This is a fully remote position, open to applicants in Honduras, +3 more states.

📋 Description

• Assist in the development and upkeep of organized systems, including management of documentation and notes.

• Establish and maintain third-party billing portals.

• Conduct audits of billing configurations, rates, task codes, and client-specific billing requirements.

• Oversee client billing records, contact information, and associated administrative documentation.

• Calculate and compile internal and external referral commission reports.

• Follow up on unpaid balances and manage collection efforts with clients.

• Process client payments and handle off-cycle invoices.

• Review and organize time entries to ensure accuracy, consistency, and professionalism.

• Coordinate annual updates and adjustments to billing rates.

• Manage the entire invoicing process, including the generation and review of monthly invoices.

• Support the implementation and optimization of internal reporting systems and workflows.

• Produce weekly financial and billable hours reports for leadership.

• Track firm performance metrics and maintain KPI reporting.

• Dispatch AR statements, payment reminders, and collection communications.

• Monitor accounts receivable and accounts payable operations.

⛳️ Requirements

• 1-2 years of experience in billing, invoicing, AR/AP, and collections is essential.

• Strong proficiency in Excel is required for reporting and KPI tracking.

• Proven experience in professional communication with clients regarding billing issues and collections.

• Preferred experience in legal billing or professional services billing environments.

• Exceptional attention to detail and accuracy is necessary.

• Strong analytical and numerical skills are required.

• Excellent written and verbal communication skills in English are a must.

• Ability to manage multiple priorities and meet deadlines effectively.

• A client service-oriented mindset is essential.

• Strong organizational skills are required.

• Accountability and reliability are crucial.

• A problem-solving and process improvement mindset is desired.

• Tech-savvy with an adaptable approach to new systems.

• Professionalism and discretion in handling sensitive information are vital.

• Open-minded and innovative thinking is encouraged.

• Creative approaches to enhancing workflows and processes are appreciated.

• Remote availability aligned with Eastern Standard Time (EST) is required.

• Monday to Friday working hours are expected.

• Proficiency in AirTable CRM, Time Solve billing system, Teams, and Zoom is necessary.

• Experience with Time Solve is highly preferred.

• Capability to communicate in both English and Spanish is required.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.