Accounting Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and supervise a team of accountants and senior accountants, offering coaching, technical support, and ongoing feedback.

• Manage monthly accounting processes including accounts receivable, accounts payable, payroll entries, reconciliations, accruals, and adjustments.

• Serve as the primary accounting advisor and main point of contact for mid- to high-complexity client engagements.

• Prepare and deliver advanced financial reports, KPI dashboards, and budgets, complete with insights and recommendations.

• Conduct one-on-one meetings, performance evaluations, and semi-annual reviews.

• Assist in staffing, workload distribution, and scheduling within the team.

• Provide support for escalated technical accounting matters, client issues, and workflow impediments.

• Oversee client deliverables and approve financial statements, reconciliations, working papers, and month-end packages.

• Monitor client satisfaction, addressing concerns, scope discrepancies, and workflow challenges.

• Foster long-term client relationships through proactive communication and guidance.

• Manage the pod's gross margin, budget versus actual hours, KPIs, revenue retention, upsells, and workflow consistency.

• Collaborate with the Director of Operations on pricing strategies, resource allocation, and capacity planning.

• Identify opportunities for upselling and expansion while overseeing pod revenue performance.

• Lead initiatives for process improvement and ensure adherence to best practices, standard operating procedures, documentation standards, and internal controls.

• Assist with special projects, system enhancements, and backlog work.

• Work in partnership with Tax and Payroll teams and engage in internal meetings.

⛳️ Requirements

• 1–2 years of experience in team management.

• 1–2 years of experience in a controllership capacity or managing controllership-level duties.

• 2–3 years of client-facing experience in supporting monthly reporting.

• Strong proficiency in cloud accounting software, such as Xero and/or QBO.

• Must successfully complete a criminal background check and/or education/employment verification.

• High-speed internet access is required.

• Availability during core business hours is necessary.

• Strong attention to detail and excellent organizational skills.

• Customer service-oriented with outstanding communication skills.

• Ability to adapt and effectively solve problems.

• Strong time management and multitasking capabilities.

• Collaborative mindset and initiative within team environments.

• Access to Excel or Google Sheets is essential for case activities.

• Some candidates may need to complete a QBO walkthrough.

🏝️ Benefits

• 5 Personal Days.

• 15 Vacation Days.

• 1 week off during the winter holidays.

• 100% Employer-paid Health benefits, including medical, dental, disability, life insurance, vision, and EAP.

• Flexible health spending account.

• Group Registered Retirement Savings Plan (RRSP).

• 100% Employer-funded Laptop, monitor, keyboard, and mouse.

• 100% Employer-sponsored Ergonomic assessment of your home office (Virtual).

• Flexible work schedule.