Accounting Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and oversee a team of accountants and senior accountants, offering coaching, technical support, and consistent feedback.

• Supervise monthly accounting processes, including accounts receivable (A/R), accounts payable (A/P), payroll entries, reconciliations, accruals, and adjustments.

• Act as the primary accounting advisor and point of contact for mid- to high-complexity client engagements.

• Prepare and deliver comprehensive financial reports, KPI dashboards, and budgets that include insights and recommendations.

• Conduct one-on-one meetings, performance evaluations, and biannual reviews.

• Assist in staffing, workload distribution, and scheduling within the team.

• Provide escalation assistance for technical accounting challenges, client issues, and workflow obstacles.

• Manage client portfolios and review financial statements, reconciliations, working papers, and month-end packages.

• Track client satisfaction and resolve concerns, scope challenges, and workflow issues.

• Foster long-term client relationships through proactive communication and support.

• Take ownership of pod gross margin, budget versus actual hours, KPIs, revenue retention, upsells, and workflow consistency.

• Work in collaboration with the Director of Operations on pricing, resource allocation, and capacity planning.

• Identify opportunities for upselling and expansion while managing pod revenue performance.

• Ensure compliance with best practices, standard operating procedures (SOPs), documentation standards, and internal controls.

• Lead initiatives for process improvements and support special projects.

• Collaborate with Tax and Payroll teams and participate in internal meetings.

⛳️ Requirements

• 1 to 2 years of experience in team management.

• 1 to 2 years of experience in a controllership role or equivalent responsibilities.

• 2 to 3 years of client-facing experience supporting monthly financial reporting.

• Strong proficiency in cloud accounting software, such as Xero and/or QuickBooks Online (QBO).

• Must successfully pass a criminal background check and/or education/employment verification.

• High-speed internet access is necessary.

• Availability during core business hours is required.

• Access to Excel or Google Sheets is essential for case activities.

• Some candidates may be required to complete a QBO walkthrough.

🏝️ Benefits

• 5 Personal Days

• 15 Vacation days

• 1 week during the winter holidays

• 100% Employer-covered Health benefits (medical, dental, disability, life insurance, and vision) including Employee Assistance Program (EAP)

• Flexible health spending account

• Group Registered Retirement Savings Plan (RRSP)

• 100% Employer-funded Laptop, monitor, keyboard, and mouse

• 100% Employer-funded Ergonomic assessment of your home office (Virtual)

• Flexible work schedule