Account Support Coordinator

This is a fully remote position, open to applicants in Hungary, +1 more country.

📋 Description

• Deliver comprehensive administrative assistance to a client, a prominent player in the biotechnology sector.

• Oversee work orders, including following up on deadlines with managers.

• Facilitate communication and operations between internal managers and external suppliers.

• Create and onboard new employees within client systems.

• Maintain and refresh administrative trackers.

• Administer and process timesheets.

• Handle adjustments to rates.

• Manage electronic contracts using the VMS tool.

• Address ad hoc inquiries and administrative requests.

• Engage with managers and suppliers through email and Teams.

• Assist in ensuring seamless onboarding and support the ongoing requirements of the client.

⛳️ Requirements

• Excellent verbal and written communication skills.

• Strong organizational and administrative capabilities.

• Proficiency in Microsoft Office Suite (Outlook, MS Word, and Excel).

• Confidence in delivering presentations to teams and stakeholders.

• Customer service experience is advantageous.

• Experience with VMS is preferred but not essential.

• Familiarity with inquiry management (IM) systems is desirable but not mandatory.

🏝️ Benefits

• Comprehensive compensation package that includes applicable benefits for the position.

• Opportunities for professional and personal development in skills and expertise.

• Flexible remote work arrangements.