Account Supervisor, Pharma Agency, Med-Device

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee two medical device brands

• Establish and maintain relationships with key clients based on a deep understanding of their business objectives

• Exhibit the ability to provide confident guidance on client inquiries and develop fluency in the capabilities and offerings of Avalere Health

• Cultivate expertise in the client's market, including trends, influencers, competitors, and vital stakeholders

• Clearly convey the brand’s business goals to the agency team both verbally and in writing

• Offer constructive feedback on work in progress across strategy, creative, technical, and analytical project types, as well as interpret client and medical/regulatory/legal feedback for the agency team

• Oversee materials for Congress/Conference, along with email campaigns, social media, video, and digital projects

• Assist with finance and forecasting tasks

• Record all scope requests (detailed descriptions of client deliverables), draft project briefs (with input from subject matter experts as necessary), and compose SOWs based on inputs from the delivery team

• Collaborate with delivery and account leadership to track revenue and profit, manage risks, and address scope issues directly with clients

• Identify growth opportunities and work with account leadership to expand revenue within assigned accounts

⛳️ Requirements

• A minimum of 5 years of experience managing client relationships in a pharmaceutical agency setting, with expertise in digital strategies

• Required experience in pharmaceutical marketing (HCP/DTC)

• Proven capability to collaborate across various functions and project teams in a fast-paced environment

• Preferred experience in managing pharmaceutical brand launches in rare diseases

• Excellent verbal and written communication abilities

🏝️ Benefits

• You will have access to a 401K plan with employer matching contributions up to 4% (immediately vested)

• Life insurance coverage

• Disability insurance

• Medical, dental, and vision insurance options

• Flexible working arrangements

• The opportunity to work from anywhere in the world for two weeks each year

• 20 vacation days plus one personal well-being day

• Recognition of 9 public holidays

• Gifted holidays at the end of the year

• Early finish on Summer Fridays in June, July, and August

• Access to free counseling through our employee assistance program

• Personalized health support services

• Enhanced maternity, paternity, family leave, and fertility policies

• Ongoing opportunities for professional development with on-demand training and support

• Global mobility options throughout the business