Account Supervisor

📋 Description

• The Account Supervisor collaborates with clients to strategize, execute, manage, and assess their digital marketing initiatives.

• This position involves daily interactions with clients to cultivate and sustain robust partner relationships.

• The Account Supervisor closely liaises with various internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design, and development.

• Utilizing an understanding of marketing strategies, web metrics, and other data, the Account Supervisor guides client strategic and tactical digital marketing endeavors.

• This role acts as the primary liaison to the client and/or agency partners, spearheading the implementation of digital marketing strategies and projects.

• The Account Supervisor takes charge of creating comprehensive campaign and project plans, serving as the project owner with ultimate accountability for the final product or service delivered to the client.

• Additional responsibilities include managing and providing status updates, as well as financial forecasting and tracking of budget, targets, and objectives for the client.

⛳️ Requirements

• 5 to 6 years of relevant industry experience in client service, digital advertising agency, and pharmaceutical sectors is required;

• Strong hands-on experience in marketing and advertising, with a focus on digital strategy, media, and technology;

• A Bachelor's degree or equivalent education combined with professional experience is necessary;

• Proven expertise in the development process for highly technical projects related to iPads, data feeds, CRM campaigns, and/or complex portals;

• Previous experience in building digital sales aids is highly preferred;

• Strong understanding of agency offerings and expertise;

• Excellent client relations skills with a track record of customer satisfaction;

• Demonstrated ability to successfully manage projects to collaborative completion;

• Strong negotiation skills;

• Ability to manage changes from multiple partner agencies and clients effectively;

• Strategic thinking and strong business acumen;

• Solid analytical skills;

• Familiarity with web development technologies and processes;

• Proven capacity to supervise and develop Account Administrator and Account Manager team members;

• Ability to manage multiple projects and accounts concurrently;

• Exceptional problem-solving skills;

• Strong presentation, verbal, and written communication abilities;

• Excellent interpersonal skills.

• Periodic travel is required.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities