Account Strategist, Commerce

This is a fully remote position, open to applicants in Canada.

📋 Description

• The Strategist serves as the primary strategic lead on designated accounts, taking ownership of diagnosis, roadmaps, and revenue outcomes.

• Spearhead Shopping and Marketplace strategies for mid-market and enterprise B2B manufacturers and distributors.

• Assess channel architecture prior to suggesting tactics: 1P versus 3P Amazon status, distributor conflicts, feed health, and best practices for Google & Microsoft.

• Facilitate Strategy Calls, Proposal Calls, and Quarterly Business Reviews.

• Oversee the functionality of feeds and Shopping campaigns for B2B catalogs.

• Direct feed strategy in Feedonomics or GoDataFeed (or similar platforms): including taxonomy, GTIN/MPN enrichment, attribute mapping, parent/child architecture, and custom label utilization.

• Create Shopping and Performance Max campaigns tailored to B2B buyer behaviors, rather than consumer search patterns.

• Implement cross-channel exclusion logic to safeguard distributor relationships and avert cannibalization.

• Provide guidance on 1P (Vendor Central) versus 3P (Seller Central) strategies and lead migrations when necessary.

• Manage Sponsored Products, Sponsored Brands, and Sponsored Display campaigns focused on B2B keyword behaviors, as opposed to DTC conversion logic.

• Monitor Buy Box health, enforce MAP policies, and address pricing erosion in real time.

• Conduct bi-weekly client meetings, QBRs, and ad hoc strategy discussions.

• Develop reports linking channel performance to revenue outcomes (matched cohort, cost-to-serve, revenue lift).

• Proactively identify risks such as channel conflicts, feed degradation, reseller activities, and Buy Box losses.

• Document repeatable frameworks derived from client engagements.

• Contribute to audit deliverables, sales enablement, and internal training initiatives.

• Collaborate with the Managing Director on the advancement of Commerce Architecture / ChannelOS.

• Achieve NSM Attainment: 100% across managed accounts.

• Maintain CSAT scores above 4.5 for managed accounts.

• Ensure an account retention rate exceeding 90%.

• Document at least one methodology contribution each quarter.

⛳️ Requirements

• Minimum of 4 years of experience managing paid media, including at least 2 years focused on Shopping/feeds and/or Amazon.

• Proficient hands-on experience with Feedonomics (or GoDataFeed, Productsup, Channable) and Amazon Seller Central / Vendor Central.

• Knowledgeable about Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP.

• Experience with B2B clients or environments with high-SKU catalogs.

• Proven experience in client interactions, setting strategy, and executing with the support of Directors.

• Excellent written and verbal communication skills, including the ability to present comfortably to C-suite buyers.

• Ability to work effectively within a consultative sales framework and contribute to audit and proposal tasks.

🏝️ Benefits

• Comprehensive medical, dental, vision plans, disability, and life insurance options for you and your family tailored to your lifestyle.

• Includes a fully employer-paid plan for you and a 50% employer contribution for your dependents (US, CAD, MX).

• Access to certified therapists via Spring Health and a membership to Headspace.

• Physical therapy services through Omada, thousands of virtual workouts available via Aaptiv, and a complimentary One Medical membership for primary and virtual care.

• Unlimited PTO (with a minimum of 2 weeks), paid company holidays, a day off for your birthday, an End of Year Recharge (closed from December 24 to January 1), and paid parental leave.

• Traditional and Roth 401(k) plans with a 3% company match.

• An annual bonus based on tenure, increasing in total amount over time.

• Participation in an annual company-wide retreat.