Account Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of and nurture a portfolio of customer accounts, devising account strategies and pinpointing opportunities for sustainable and profitable growth.

• Establish trusted relationships with clients spanning various market segments.

• Propel growth across e-commerce, veterinary, sports, and specialized channels.

• Manage essential relationships within Pharmacy wholesale to ensure consistent service and supply.

• Cultivate a deep understanding of customers’ businesses, challenges, and aspirations to develop relevant commercial solutions.

• Spot opportunities to enhance product penetration, elevate customer value, and fortify Essity’s market position.

• Maintain an active sales pipeline utilizing CRM tools and advance opportunities effectively.

• Leverage customer and sales data to prioritize actions and make informed decisions regarding accounts.

• Collaborate with various teams within Essity to provide a seamless customer experience.

• Serve as an ambassador for Essity, representing its brands and values in all customer interactions.

⛳️ Requirements

• Proven experience in sales, account management, business development, or inside sales, with a track record of building customer relationships and achieving commercial outcomes.

• Strong commercial acumen and the ability to identify opportunities within current customer accounts.

• Experience or familiarity with the Pharmacy and/or distribution sectors is advantageous but not mandatory.

• Exceptional communication and relationship-building abilities, especially via telephone and digital platforms.

• Confidence in engaging with customers, understanding their needs, and transforming conversations into opportunities.

• A curious and instinctive commercial mindset for recognizing additional value and growth potential.

• Proficiency in utilizing CRM systems, sales data, and customer insights to prioritize activities and manage an opportunity pipeline.

• Strong organizational skills, capable of handling multiple customers, opportunities, and internal stakeholders simultaneously.

• Resilience, enthusiasm, and a results-driven approach.

• A collaborative mindset and dedication to providing an outstanding customer experience.

🏝️ Benefits

• A collaborative and open work environment.

• Opportunities for professional growth and development.

• Empowerment to drive business results.

• Meaningful work that enhances well-being and fosters positive societal and environmental change.