Account Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Work in partnership with the Senior Marketing Analyst and Head of Strategy to achieve company KPIs.

• Identify and resolve issues related to hijackers and copycats on product listings.

• Report any issues to the Brand Registry effectively.

• Keep track of account health metrics.

• Diagnose and resolve problems within Seller Central.

• Oversee and manage product listings.

• Compile weekly and monthly client reports featuring trends and insights.

• Develop curated reports that showcase strong support and proactive measures.

• Conduct reporting and analysis using Excel.

• Handle administrative tasks and ad hoc projects as needed.

⛳️ Requirements

• Experience or familiarity with Amazon Seller Central support.

• Capability to monitor the health of accounts.

• Proficiency in troubleshooting issues on Seller Central.

• Background in managing product listings.

• Skills in Excel-based reporting and analysis.

• Competence in performing administrative and ad hoc tasks.

• Ability to work collaboratively with the Senior Marketing Analyst and Head of Strategy.

• Capacity to create high-quality, transparent, and insightful reports and analyses.

🏝️ Benefits

• Opportunity to work remotely.

• Full-time employment status.

• Commitment of 40 hours per week.