Account Receivable Analyst

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee designated accounts with overdue balances that extend beyond payment terms.

• Determine the reasons for delinquency and address issues that hinder timely payments.

• Reconcile invoice transactions with payment receipts to clarify outstanding amounts.

• Work alongside internal and external customers to resolve collection challenges and suggest improvements to processes.

• Conduct customer conference calls with sales Client Managers, Billing, and other stakeholders to ascertain open accounts receivable balances and formulate action plans.

• Respond promptly to inquiries via internal and external calls and emails.

• Accurately document customer interactions in business systems.

• Achieve or surpass daily and monthly productivity targets.

• Facilitate and negotiate resolutions for accounts.

• Investigate and record adjustment requests that necessitate reconciliation.

• Collaborate with Cash Applications and Billing teams to address unclear or missing payment applications.

⛳️ Requirements

• 1–3 years of experience in business-to-business collections.

• Intermediate to advanced skills in Microsoft Excel.

• Understanding of debits, credits, and account reconciliation processes.

• Strong critical thinking and problem-solving abilities.

• Good judgment and the ability to follow through on tasks.

• Professional verbal and written communication skills in English.

• Capacity to work within a team and adapt to changes in processes.

• Comprehensive knowledge of order processing, billing, and accounts receivable payment cycles.

• Experience with navigating an Oracle platform is preferred.

• Familiarity with Excel functions such as VLOOKUP and Pivot Tables is preferred.

• Ability to think conceptually and analytically regarding account impacts is preferred.

• Knowledge of quality improvement processes is preferred.

• Quick learner and self-motivated individual capable of thriving in a fast-paced environment.

• Identity and credential verification, interviews, and screening for fraud or misrepresentation are integral to the hiring process.

🏝️ Benefits

• Comprehensive benefits program focused on you and your family.

• Customized programs that cater to unique needs.

• Significant opportunities for career advancement, leadership, and professional development.

• Innovative and inclusive workplace environment.

• Commitment to equal opportunity employment.