Account Manager – Trust Accounting

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take charge of the complete lifecycle of your client portfolio, starting from onboarding and extending to long-term relationship management and service optimization.

• Serve as the main point of contact for your clients, fostering trusted relationships.

• Actively identify risks and opportunities while coordinating resources across operational teams.

• Lead the onboarding process for new clients, ensuring a smooth transition into Rex RealTrust systems.

• Hold regular client meetings, evolving from onboarding check-ins to ongoing relationship evaluations.

• Track client satisfaction and proactively tackle any concerns that arise.

• Promote continuous improvement initiatives that enhance both the client experience and operational efficiency.

⛳️ Requirements

• Proven experience in commercial property management utilizing Cirrus8.

• Established background in both Commercial Property Management and Trust Accounting.

• Strong grasp of commercial property operations, trust accounting processes, and relevant industry legislation.

• Excellent skills in client relationship and stakeholder management.

• Exceptional verbal and written communication abilities.

• Confidence in leading client meetings, presentations, and training sessions.

• Strong organizational skills with the capability to manage multiple priorities and client portfolios.

• A proactive, solutions-oriented mindset with outstanding problem-solving skills.

• Commercial awareness and a dedication to delivering exceptional outcomes for clients.

🏝️ Benefits

• Competitive salary.

• Performance incentive program.