Account Manager – Tieto Tech Consulting

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Promote and market BICS as a premier international Messaging Hub for global traffic.

• Oversee messaging relationships with clients in the designated portfolio and enhance profitability.

• Conduct daily analysis of customer traffic, implement win-back strategies, promotions, and other commercial initiatives.

• Enable cross-selling opportunities with clients.

• Negotiate termination rates with current accounts to sustain competitive cost frameworks.

• Coordinate efforts to maximize traffic volumes, including managing fraud prevention activities.

• Daily monitor traffic volumes to avert illegal terminations and AIT.

• Engage in and coordinate fraud investigation efforts alongside customers and suppliers.

• Ensure effective implementation of commercial relationships within the operational framework.

• Manage financial, technical, legal, and administrative aspects related to the messaging sector.

⛳️ Requirements

• A minimum of 3 years of experience in Account Management, Sales, or Customer Relations.

• Practical experience in telecom wholesale messaging, particularly focused on A2P SMS.

• Proficient in English at an Upper-Intermediate level or higher.

• Strong analytical and negotiation capabilities.

• Experience in dealing with international clients.

• Willingness to travel internationally several times a year for conferences and business events.

🏝️ Benefits

• Health insurance

• Professional development opportunities

• Flexible working arrangements