Account Manager – PS DirectLocal Core Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish, nurture, and expand client relationships while overseeing advertising campaigns across search, display, social, and owned-and-operated digital/print media.

• Ensure that clients meet and surpass their marketing objectives through strategic campaign planning and data analysis.

• Act as the primary point of contact for client concerns and requirements post-sale.

• Collaborate closely with sales teams to manage client relationships, build trust, ensure transparency, and achieve results aligned with joint business goals.

• Anticipate and manage client expectations, secure alignment, and mobilize partner teams effectively.

• Maintain open lines of communication through weekly, monthly, and other performance review sessions.

• Design and articulate media programs, alongside developing campaign strategies and implementation plans.

• Work in conjunction with sales and post-sales optimization teams on digital strategies and their execution.

• Provide clients with advice on current and emerging marketing strategies.

• Ensure consistent marketing messaging across paid search, organic presence, display, social media, and owned-and-operated digital/print channels.

• Analyze daily campaign performance, identify trends, facilitate discussions regarding performance, and explore new advertising techniques.

• Engage and collaborate with digital solutions, ad operations, and other backend support teams to achieve client objectives.

⛳️ Requirements

• Bachelor's degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English.

• Over 2 years of hands-on experience managing online/digital advertising campaigns.

• More than 3 years of experience in client-facing service or account management roles.

• Google Ads and Google Analytics Certified.

• Proficient in customer relationship management.

• Expertise in technologies and systems for evaluating and advising on digital marketing campaigns.

• Advanced knowledge of search, display, marketing management systems, and traditional marketing.

• Strong technical skills for recommending, assessing, modifying, and enhancing campaigns.

• Proficiency with digital marketing publishing systems and processes.

• Exceptional verbal and written communication skills.

• Understanding of how retail/service media, sales, and operations collaborate effectively.

• Proven track record in building relationships and managing accounts successfully.

• Moderate skills in Excel and PowerPoint.

• Familiarity with pay-per-click, programmatic display, social, email marketing, Analytics/GA4, and lead tracking concepts.

• Ability to work efficiently and optimize processes and workflows.

🏝️ Benefits

• Healthy work/life balance.

• Supportive company culture.

• Inter-office ping pong tournament.

• Opportunities to support local causes.

• Equal opportunity employer.