Account Manager – Mid-Senior

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take charge of the success of our diverse business clientele;

• Maintain daily communication with customers to ensure we enhance their business value;

• Discover and leverage up-sell and cross-sell opportunities within a specific customer portfolio;

• Guarantee a smooth experience for customers during product adoption and implementation;

• Handle customer agreements and renewals;

• Oversee your opportunity pipeline and manage accounts that are at risk;

• Participate in Strategic Account Management initiatives;

• Proactively pinpoint areas for team process improvements and engage in projects to enhance it;

• Travel for business and visit clients as needed.

⛳️ Requirements

• Several years of experience in leading customer engagements with a proven history of achieving positive outcomes for clients;

• Strong skills in relationship management and problem-solving;

• Exceptional written and verbal communication abilities in English;

• A creative mindset with an innovative approach to challenges;

• A data-driven sales approach with familiarity or experience using essential sales and mailing tools;

• Nice to have: Experience collaborating with international B2B clients; Prior experience in the technology industry; Background in Strategic Account Management.

🏝️ Benefits

• Comprehensive benefits package encompassing learning, wellness, celebrations, and much more.