Account Manager – Mid Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establish and cultivate multi-threaded relationships with key stakeholders and decision-makers within customer organizations.

• Create and implement account plans for accounts with growth potential by conducting effective discovery sessions to understand their primary priorities and business challenges.

• Serve as a trusted advisor by illustrating how aligning their unique challenges with Vena’s platform capabilities can address their business challenges and yield measurable outcomes.

• Oversee and own the net revenue growth strategy and execution for your designated portfolio of accounts by spearheading the renewal and expansion/upsell strategy for your customer portfolio.

• Lead the quote-to-order process by preparing and presenting tailored pricing proposals, as well as facilitating the contract creation and execution process. You will maintain an accurate forecast weekly to consistently meet and surpass annual revenue targets.

• Actively manage both expansion sales and renewal cycles, utilizing workback plans and/or mutual close plans as necessary to secure opportunities predictably.

• Leverage data-driven insights by utilizing technology and reporting to monitor account health, identify and track renewal and expansion opportunities, and report on key performance metrics.

⛳️ Requirements

• A minimum of 3 years of demonstrated and consistent success in managing the retention and growth strategy of an established client base or equivalent experience in Sales, FP&A, or corporate finance, with a proven track record of exceeding targets and performance goals.

• Experience in driving adoption and change management within technology organizations. Ideally, you will have relevant experience in “selling to a Finance audience” and possess Finance Process and Accounting expertise/knowledge.

• Drive performance through creativity, exemplary leadership by example, compelling communication, and inspiration. You will possess exceptional presentation and communication skills, with the ability to establish and maintain relationships with senior management and C-suite Finance stakeholders.

• High level of organization in your workflows. You understand the responsibilities of managing a client portfolio and how to effectively prioritize your time.

• Established reputation as an account management professional who embodies Vena’s values.

• A growth mindset, demonstrating commitment to your own personal and professional development, as well as the growth of those around you.

• A team player who can also succeed in self-managed and independent settings.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Professional development opportunities and support for continuous learning.

• Flexible work arrangements to support work-life balance.

• Engaging company culture with team-building activities and events.