Account Manager – Major Accounts

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Actively engage with an established partner network consisting of approximately 180 accounts throughout the territory.

• Assess the requirements of estate agent partners, uncover growth possibilities, and deliver customized solutions via phone and video calls using MS Teams.

• Analyze and convey partners’ performance data through compelling narratives to illustrate return on investment (ROI).

• Achieve weekly key performance indicators (KPIs) and metrics, including telephone and virtual meetings, quarterly contact rates, revenue, and retention.

• Present new Rightmove initiatives and business campaigns to partners.

• Identify and provide relevant product and service training for partners.

• Address partner inquiries, resolve issues, and offer effective solutions.

• Ensure information is current in relevant databases and maintain accurate customer relationship management (CRM) records.

• Work in collaboration with internal teams to achieve optimal results for partners.

• Share insights with colleagues and key internal stakeholders to enhance service and product offerings.

• Strategically plan and prepare for the partner base, including establishing weekly priorities, retention strategies, and identifying growth opportunities.

⛳️ Requirements

• Consistently surpasses B2B sales goals and business KPIs.

• Displays a positive “can-do” attitude and a growth-oriented approach.

• Thrives in and contributes positively to a fast-paced, hardworking team atmosphere.

• Effectively manages partner expectations while delivering outstanding service.

• Demonstrates tenacity, resilience, and adaptability.

• Takes ownership and responsibility for an account base and related actions.

• Shows a willingness to learn, develop, and accept constructive feedback.

• Possesses excellent verbal and written communication skills.

• Has strong planning and organizational capabilities.

🏝️ Benefits

• Cash plan for dental, optical, and physiotherapy treatments.

• Private Medical Insurance.

• Pension and Life Insurance.

• Employee Assistance Plan.

• 27 days of holiday plus two (paid) volunteering days annually.

• Holiday purchase schemes.

• Contributory stakeholder pension.

• Life assurance at four times your basic salary.

• Competitive compensation package.

• Paid leave for maternity, paternity, adoption, and fertility.

• Travel loans.

• Bike to Work scheme.

• Rental deposit loans.

• Charitable contributions through Payroll Giving and donation matching.

• Deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts, and more.

• Home-based working arrangement.