Account Manager – Insurance

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Champion Client Success.

• Forge Strategic Partnerships.

• Enhance Insurance Business.

• Oversee and develop key client relationships in Ohio, Florida, and Phoenix areas.

• Gain insights into the Insurance technology landscape.

• Collaborate closely with customers.

• Propel account growth while ensuring exceptional client satisfaction.

• Manage client interactions within Insurance programs.

• Coordinate with delivery teams effectively.

• Recognize new opportunities in digital transformation, Guidewire, cloud computing, integration, or enterprise modernization initiatives.

• Establish and nurture robust, long-term relationships with Insurance clients and significant stakeholders.

• Act as the main point of contact for all client-related inquiries.

• Ensure prompt and successful service delivery in line with client expectations.

• Discover opportunities for account expansion, new business, and strategic development.

• Work closely with delivery, recruitment, sales, and leadership teams to guarantee seamless execution.

• Prepare regular account updates, status reports, and executive presentations.

• Address client concerns proactively and maintain high engagement levels.

• Assist with resource planning, account forecasting, and operational coordination.

⛳️ Requirements

• Demonstrated experience in Account Management, Client Success, or Customer Relationship Management roles.

• Strong knowledge of the Insurance sector (P&C, Commercial, or Life Insurance preferred).

• Exceptional communication, stakeholder management, and relationship-building abilities.

• Capability to manage multiple accounts and priorities at the same time.

• Experience engaging with enterprise clients and cross-functional teams.

• Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms.

• Strong organizational, presentation, and problem-solving skills.

• Exposure to Guidewire, Duck Creek, InsuranceNow, or Insurance digital transformation initiatives preferred.

• Background in IT services, consulting, staffing, or managed services environments.

• Understanding of cloud, integration, and enterprise modernization endeavors.

• Ability to support onsite-offshore coordination and client delivery management.

• Bachelor’s degree in Business, Marketing, Communications, or a related field.

• Previous experience in the Insurance industry or Insurance technology is highly preferred.

🏝️ Benefits

• Diversity Inclusion: At Exavalu, we are dedicated to creating a diverse and inclusive workforce.

• We encourage applications for employment from all qualified individuals, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity, or any other status protected by applicable law.

• We cultivate a culture that values all individuals and fosters diverse viewpoints, allowing you to make an impact and advance your career.

• Exavalu also supports flexibility based on the needs of employees, clients, and the business.

• This may include part-time work, hours outside the standard 9-5 schedule, or remote work options.

• We also offer a welcome back program to assist individuals reintegrating into the workforce after an extended break due to health or family reasons.