Account Manager – H&AM

This is a fully remote position, open to applicants in Germany.

📋 Description

• Responsibility for the HealthSystems portfolio in the Hospital & Ambulatory Patient Monitoring (H&AM) sector.

• Establishing and strengthening customer relationships in coordination with other roles/functions (regular customer interactions) in line with the collaboratively developed sales strategy.

• Proactively identifying new business opportunities and qualifying them in collaboration with the Key Account Manager and District Leader.

• Accurately representing the funnel in the Customer Relationship Management Tool (SFDC).

• Creating customer-oriented proposals (configuration and pricing) involving the Customer Service Specialist and potentially other specialists.

• Presenting proposals and conducting negotiations (jointly as a team).

• Renewing and expanding existing customer relationships with the aim of concluding long-term (framework) agreements.

• Organizing product demonstrations and reference visits.

• Regularly monitoring competition and industry changes, providing effective feedback to the Business Unit and Healthcare Informatics, which includes equipment/products, software, customer service, and other services and solutions.

• Order intake & sales of equipment/products, software, and customer service.

• Order intake & sales of solutions.

• Data quality in SFDC & forecast accuracy.

• Customer satisfaction (NPS) – response rate & results.

• Share of Wallet (SoW).

• Price realization for equipment/products and customer service.

⛳️ Requirements

• Proven successes in sales, particularly in identifying, managing, and closing complex deals.

• Experience in the medical technology, medical IT, or healthcare sectors.

• Strong competency in solution-oriented sales.

• Excellent understanding of clinical processes along with solid knowledge of the healthcare system.

• Ability to engage confidently and persuasively with various stakeholders.

• High customer orientation, empathy, and excellent self-organization skills.

• Clear results orientation and willingness to take personal responsibility.

• Confident presence in needs-based consulting at all decision-making levels.

• Excellent communication and persuasion skills – both internally and externally.

• Proficient in MS Office and high IT affinity.

• At least a completed Bachelor's degree (e.g., in medical technology, industrial engineering, business administration, etc.).

• Very good German and English language skills.

• Willingness to travel about 80% within Northern Germany.

🏝️ Benefits

• Attractive above-tariff compensation.

• Annual leave: 30 days.

• Subsidized Germany ticket.

• Leasing options for personal use (bicycles, cars, smartphones, etc.).

• Philips University & Philips in Balance: Various offerings in health, professional, and personal development.

• Employer-funded retirement plan.

• Paid partner time: 2 weeks of paid leave for partners in connection with the birth of a child.

• Discounted Philips products.

• Informal culture, a paid day for voluntary work, various team/cultural activities (focused on sustainability, diversity, etc.).

• Company car with the option for personal use (1% taxation).