Account Manager – French Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage a portfolio of high-value small and medium-sized enterprise (SME) clients throughout European markets while promoting sustainable revenue growth.

• Actively engage with accounts via outreach, quarterly business reviews (QBRs), and regular check-ins.

• Recognize and implement upsell and cross-sell opportunities within Finom's product offerings.

• Cultivate relationships with decision-makers and address client requirements effectively.

• Utilize account data, usage indicators, and portfolio trends to prioritize outreach efforts and commercial discussions.

• Keep track of account health and take proactive measures for accounts that may be at risk.

• Ensure the maintenance of an organized pipeline and activity tracking within Salesforce.

• Leverage Modjo call intelligence to enhance individual performance and contribute to team learning initiatives.

• Collaborate with onboarding, product, and support teams to ensure that client commitments are met.

• Drive revenue expansion and average revenue per account (ARPA) growth while minimizing voluntary churn.

⛳️ Requirements

• A minimum of 2 years of experience in account management within the fintech or B2B SaaS sectors.

• Previous experience in outbound sales or business development.

• Commercially astute, focusing on revenue generation per account, potential for expansion, and portfolio diversification.

• Capable of making data-driven decisions.

• Comfortable operating in a fast-paced work environment.

• A confident communicator, capable of leading QBRs, assertively addressing issues, and escalating matters when necessary.

• Proficient in English and one additional European language: Italian, French, or German.

• Skilled in using Salesforce, GSuite, and Slack.

• Familiarity with Modjo or a similar call intelligence tool is a plus.

🏝️ Benefits

• Opportunities for continuous personal and professional development.

• Flexibility to travel and work remotely or in a hybrid model across Europe.

• Stock Options Program accessible to all team members.

• Ongoing support and care provided.

• Work & Swim Program: one month stay in a corporate apartment in Cyprus.

• Commitment to being an equal opportunity workplace and fostering diversity.