Account Manager, Federal Government

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in account planning for designated federal healthcare clients.

• Acquire knowledge and map out customer organizations, key decision-makers, and purchasing structures.

• Help identify growth opportunities throughout various facilities and service lines.

• Gradually take on increased responsibility for accounts as experience develops.

• Support the entire sales lifecycle, including qualification, proposals, pricing, and renewals.

• Aid in the renewal and retention of service agreements and maintenance assets.

• Collaborate with internal teams to ensure solutions align with customer needs and budgets.

• Keep precise records of opportunities, renewals, and pipeline data within CRM systems.

• Cultivate professional relationships with HTM, facilities, supply chain, and contracting stakeholders.

• Engage in customer meetings and reviews alongside senior account leaders.

• Build confidence in presenting solutions and addressing customer requirements.

• Act as a responsive and professional point of contact for daily inquiries.

• Understand federal procurement processes, contract vehicles, and compliance standards.

• Assist with RFIs, RFQs, and RFPs in collaboration with contracts and legal teams.

• Work cross-functionally to ensure efficient onboarding and service delivery.

• Relay customer feedback to enhance solutions and service execution.

⛳️ Requirements

• Minimum of 3 years of experience in supporting or selling to U.S. federal, government, or public-sector customers in roles such as sales, account management, customer success, or business development.

• Genuine interest in government, healthcare, or service-oriented sales environments.

• Excellent communication, organizational, and follow-through abilities.

• Comfortable managing multiple stakeholders, tasks, and priorities.

• Eager to learn with a desire to transition into a larger account ownership role.

• Preferred (Not Required)

• Familiarity with healthcare operations, medical equipment, or service models.

• Bachelor’s degree in Business, Healthcare Administration, Public Policy, or a related field.

🏝️ Benefits

• Competitive compensation package that includes salary, incentives, company ownership/equity, and comprehensive benefits such as 401k match, health coverage, college debt reduction, and more!

• Opportunities for career and professional development through training, coaching, and new experiences.

• A hybrid work culture featuring new and beautiful workspaces that promote flexibility, collaboration, and productivity.

• An inclusive and diverse community of dedicated professionals who are learning and growing together.