Account Manager, Existing Business – 1 Year Maternity Cover

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Take ownership and manage a designated portfolio of existing clients utilizing Cornerstone niche products.

• Establish and nurture trustworthy relationships with key stakeholders, serving as their primary commercial contact.

• Enhance Annual Recurring Revenue (ARR) retention through proactive account management, preparation for renewals, and early identification of risks.

• Meet Annual Contract Value (ACV) targets for renewals, upselling, and cross-selling within the assigned region.

• Oversee the complete sales process for renewals, upsells, and cross-sells within your customer base.

• Collaborate with pre-sales, product, engineering, and delivery teams as necessary.

• Manage and support sales and implementation partners associated with UPM, FPM, MAP, and related solutions.

• Work closely with Product, Support, Customer Success, and Professional Services to ensure a seamless and positive customer experience.

⛳️ Requirements

• Proven experience as an Account Manager or in a similar capacity managing existing clients within SaaS, ERP, or enterprise software sectors.

• A background in ERP, financial systems, or related enterprise applications is advantageous.

• Familiarity with subscription-based business models, including renewals and ACV objectives.

• Experience collaborating with partners (sales and/or implementation), ideally in an ecosystem-driven setting.

• Proficient in discussing digital and cloud transformation in a customer-relevant, outcome-oriented manner.

🏝️ Benefits

• A culture rooted in trust and accountability - empowering you with the freedom and autonomy to succeed and make a difference.

• Work-life balance - featuring our Flexible Leave Paid Time Off policy, remote work options, Global Wellbeing Days, and other excellent benefits.

• Opportunities for growth - we equip you with the necessary tools and guidance so you can concentrate on what truly matters to you, enabling you to deliver your best work.

• Collaboration with talented colleagues, role models, and mentors - work alongside, learn from, and be inspired by some of the finest talent in the software industry.

• A commitment to sustainability - through initiatives like our Environmental, Social, and Governance strategy and the Act4Good program.

• A safe and inclusive workplace - supported by our Employee Resource Groups, which welcome everyone.