Account Manager – Emerging Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance the net dollar retention of your portfolio by actively pursuing upsells, cross-sells, and effective relationship management that secures and increases existing revenue.

• Oversee client contract renewals with an emphasis on boosting Annual Recurring Revenue and fortifying long-term partnerships.

• Discover, nurture, and finalize new opportunities within designated accounts to support a land and expand approach.

• Generate precise proposals, statements of work, and other client-facing documents that facilitate your sales process and propel deal momentum.

• Cultivate meaningful, trustworthy relationships with key contacts to enhance engagement and position Absorb as a strategic ally.

• Accurately manage your sales pipeline with accountability, providing monthly and quarterly reports to ensure complete visibility across the organization.

• Become well-versed in Absorb’s subscription models to confidently respond to client inquiries and steer renewal and expansion discussions.

• Engage in team meetings and collaborative projects aimed at enhancing sales processes and overall performance.

• Foster robust internal partnerships across Customer Success, Support, Product, and Leadership to ensure comprehensive client lifecycle support.

• Stay updated on product launches, training sessions, and industry trends to maintain strong product knowledge and credibility with clients.

⛳️ Requirements

• Post-secondary degree (preferably in business or a related field).

• 1-2 years of experience in successfully managing client relationships and driving revenue growth through upselling.

• Exceptional time management and organizational capabilities.

• Excellent verbal and written communication skills.

• Outgoing and personable demeanor with a sales-oriented mindset, and a strong team player.

• Ability to excel in a dynamic, fast-paced environment that is constantly evolving.

• Experience in SaaS (or Technology) sales (preferred).

• Familiarity with working with a global client base (preferred).

• Proficient in MS Office, particularly Excel and PowerPoint (preferred).

• Fluency in additional languages (preferred).

• Experience with industry tools such as Salesforce (preferred).

🏝️ Benefits

• Fully remote-first work with flexible work arrangements 🏡

• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘

• New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

• Endless opportunity for career growth and internal mobility 🌱

• Employee driven DE&I programs 🫶