Account Manager – Dental Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary liaison for our dental clientele, including doctors, office managers, and treatment coordinators, fostering trust and establishing enduring partnerships.

• Conduct monthly performance assessments that review campaign outcomes, lead generation, cost per new patient, and front-desk call management (marketing-side training will be provided).

• Discover avenues for practices to enhance their marketing return on investment — from refining new patient offers and targeting specific services (implants, ortho, cosmetic, sedation) to improving the phone-to-appointment process.

• Leverage your dental marketing knowledge to formulate actionable strategies that enhance production beyond merely increasing lead volume — providing guidance on offers, patient demographics, and capacity.

• Work collaboratively with our creative and advertising teams to ensure campaigns attract patients who attend, accept treatment, and refer others.

• Mentor practices on lead response times, call scripts, and scheduling processes that convert marketing leads into confirmed appointments.

• Oversee an average portfolio consisting of 30–40 dental clients across general dentistry, specialized fields, and multi-location practices.

⛳️ Requirements

• Demonstrated experience in dental marketing, dental practice promotion, or within a dental agency/DSO setting (minimum 2–3 years preferred), with a solid grasp of how marketing influences new patient acquisition and practice output.

• Proven capability to manage client accounts in the dental or healthcare marketing sector, serving as a trusted consultant to dentists and practice proprietors.

• Comprehensive understanding of the dental patient journey — from ad engagement to phone inquiry, appointment scheduling, and treatment acceptance — along with proficiency in dental terminology, service offerings, and daily practice operations.

• Knowledge of essential dental practice metrics: cost per new patient, show rate, case acceptance, production per visit, and patient lifetime value.

• Excellent relationship-building and communication skills — adept at presenting results to doctors and securing buy-in from front-office teams.

• Highly organized and proactive in overseeing multiple client accounts, follow-ups, and campaign deliverables — taking full responsibility for outcomes.

• Familiarity with digital marketing tools, campaign management platforms, analytics, call tracking, and dental-specific systems (e.g., practice management software, patient communication platforms) — training will be provided to address any gaps.

• Results-oriented mindset focused on marketing ROI, the quality of new patients, and sustaining long-term client relationships.

🏝️ Benefits

• Health insurance available after 90 days

• Competitive salary plus performance incentives linked to client retention and outcomes

• Remote work flexibility with structured accountability

• Continuous training in dental marketing, practice expansion consulting, and front-office conversion strategies

• Opportunities for advancement — our top account managers move into senior consulting and leadership positions