Account Manager, CRO

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Ensure the effective implementation of growth strategies proposed to clients, adhering to quality standards and deadlines.

• Generate internal tickets for tasks related to copy, design, development, and email.

• Execute quality assessments on completed projects.

• Distribute tasks to growth leads for their feedback and approval.

• Present finalized projects to clients, integrating their feedback prior to launch.

• Act as the communication bridge between internal teams and clients.

• Cultivate client relationships, serving as the primary point of contact for designated clients.

• Hold regular meetings with clients to provide updates.

• Oversee the planning, execution, and monitoring of projects.

• Work closely with design and development teams to ensure projects are delivered on schedule and meet high standards.

• Mentor and support junior account managers.

• Communicate project statuses, updates, and recommendations effectively.

• Proactively address client concerns, issues, and feedback.

• Stay updated with industry trends, emerging technologies, and best practices.

• Utilize AI technologies to enhance and streamline business processes.

• Utilize Power Digital's Nova ecosystem within the department.

• Coordinate resources, manage communication tools, and keep ClickUp and Slack current.

• Successfully manage multiple projects and priorities to meet project demands.

⛳️ Requirements

• A Bachelor's degree in Marketing, Business, Communication, or a related discipline.

• 1–3+ years of experience in account management within a marketing agency setting.

• Strong understanding of marketing strategies, digital marketing, and advertising principles.

• Proficient in using ClickUp, Basecamp, and Asana.

• Exceptional written and verbal communication skills, along with strong presentation abilities.

• Leadership experience in mentoring and guiding junior team members.

• Knowledge of agile methodologies, particularly Scrum.

• Outstanding organizational skills and meticulous attention to detail.

• Strong problem-solving skills with critical and strategic thinking capabilities.

• Ability to simultaneously manage multiple projects and priorities.

• Strong interpersonal and relationship-building abilities with clients.

• Advanced proficiency in spoken and written English is required; B2 minimum.

🏝️ Benefits

• Competitive base salary with commission opportunities.

• Medical bonus.

• 15 paid vacation days (PTO) annually.

• Fully flexible work environment: remote, in-office, or hybrid options available.

• Employee Assistance Program (EAP).

• 17 recognized Colombian national holidays plus 2 mental health recharge days each year.

• Legal benefits including Prima and Cesantías.

• Paid Social Security.

• Unlimited growth and leadership opportunities within a rapidly expanding firm.

• Continuous employee development programs for personal and professional advancement (Hedgehog and Vital 5s).

• Quarterly awards that include cash prizes and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.