Account Manager – Core Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, nurture, and expand client relationships while overseeing advertising campaigns across search, display, social media, and owned/operated digital/print platforms.

• Ensure clients meet and surpass their marketing objectives through strategic campaign development and data-driven analysis.

• Act as the primary post-sales contact for client inquiries and requirements.

• Collaborate closely with sales teams to manage client relationships, foster rapport, maintain transparency, and achieve results.

• Oversee and foresee client expectations, align objectives, and mobilize partner teams.

• Keep open lines of communication regarding value narratives and service achievements through regular weekly and monthly performance reviews.

• Clearly define media programs and formulate campaign strategies along with implementation plans.

• Work in partnership with sales and post-sales optimization teams on digital strategies and executions.

• Guide clients on current and upcoming marketing strategies.

• Ensure uniform marketing messaging across paid search, organic presence, display, social media, and owned/operated digital/print channels.

• Analyze daily campaign performance, evaluate trends, facilitate performance discussions, and explore new advertising strategies.

• Communicate and collaborate with digital solutions, ad operations, and backend support teams to fulfill client objectives.

⛳️ Requirements

• Bachelor’s degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English.

• Over 2 years of practical experience managing online/digital advertising campaigns.

• More than 3 years of client-facing service/account management experience.

• Certification in Google Ads.

• Certification in Google Analytics.

• Proven expertise in customer relationship management.

• Proficiency in technologies and systems utilized to review and provide guidance on digital marketing campaigns.

• Advanced knowledge of search, display, marketing management systems, and traditional marketing methods.

• Strong technical capabilities to recommend, evaluate, modify, adjust, and enhance marketing campaigns.

• Expertise in digital marketing publishing systems and procedures.

• Exceptional verbal and written communication abilities.

• Understanding of the synergy between retail/service media, sales, and operations.

• Proven track record in relationship-building and account management.

• Moderate skills in Excel and PowerPoint.

• Familiarity with pay-per-click, programmatic display, social media, email marketing, Analytics/GA4, and lead-tracking concepts.

• Capability to work efficiently and streamline processes and workflows.

🏝️ Benefits

• Healthy work/life balance.

• Supportive and appreciative company culture.

• Inter-office ping pong tournaments.

• Opportunities to support local causes.

• Equal opportunity employer.