Account Manager, Cool AI

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage the implementation and effectiveness of digital campaigns encompassing SEM, Paid Social, Display, and Video.

• Serve as the main point of contact for designated clients.

• Evaluate performance data across multiple channels (PPC, SEO, Social, YouTube) to identify growth prospects.

• Collaborate with Sales, Ad Operations, and Creative teams to guarantee smooth campaign delivery.

• Recognize opportunities to enhance accounts through upselling and cross-selling.

⛳️ Requirements

• Experience in Digital Advertising Account Management OR a minimum of 2 years in client-facing digital marketing or performance marketing roles.

• Outstanding written and verbal communication skills for client interactions.

• Demonstrated ability to pinpoint upsell and cross-sell opportunities.

• Strong knowledge of retention strategies and managing the client lifecycle.

• Background in coordinating with internal teams (sales, creative, ad operations).

• Intermediate to Advanced proficiency in Microsoft Excel and/or Google Sheets.

🏝️ Benefits

• Health, Dental, and Vision Insurance.

• Paid Time Off.

• Company Holidays.

• 401k.