Account Manager – Commercial, Residential Energy Programs

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Serve as the local representative for the program and the company in interactions with customers, contractors, and program partners

• Cultivate, oversee, and expand both new and existing accounts in the commercial, multi-family, and residential sectors

• Identify, attract, and convert warm leads into active participants in the program

• Offer technical support, training, and troubleshooting in accordance with program standards

• Clearly and accurately communicate program guidelines, incentives, rebates, and technical specifications

• Verify installations and ensure that all necessary documentation is complete and meets compliance

• Track, document, and report all interactions with customers, contractors, and stakeholders using CRM systems

⛳️ Requirements

• Bachelor's degree preferred; relevant experience in the industry may be considered in lieu of a degree

• 2–7 years of experience in account management, sales, or program delivery

• Preferred experience with energy efficiency, EV charging, utilities, or construction programs

• Strong abilities in relationship building and client management

• Capacity to effectively communicate technical, policy, and sustainability concepts

• Exceptional organizational, written, verbal, and presentation skills

• Proficient in MS Office and CRM or cloud-based tools

• Valid driver's license with a clean driving record

• Willingness and ability to travel extensively throughout a designated territory in Oregon

• Capability to sit or drive for extended periods, up to 4 hours each day

• Comfort with performing site visits, including navigating active job sites

• Ability to climb ladders in both indoor and outdoor environments

• Capacity to lift, move, or maneuver objects weighing up to 50 pounds

🏝️ Benefits

• Medical, Dental, and Vision Insurance; we also provide a company-paid healthcare concierge service to assist you in navigating our health plan for optimal decisions

• 401(k) plan with company matching

• Paid vacation, sick leave, personal leave, and parental leave

• Paid Volunteer Time: we value giving back to our communities

• Employee Recognition Program – redeem your recognition points for gift cards

• Employee Assistance Program – offers resources to help you manage daily responsibilities

• Access to on-demand training courses to further your career