Account Manager – COA Licensing

📋 Description

• Oversee a portfolio of COA licensing and solutions accounts, managing the entire deal cycle from initial inquiry through to scoping, pricing, negotiation, and closure.

• Handle per-study license agreements, multi-territory arrangements, and solution bundles.

• Cultivate and sustain customer relationships within pharmaceutical, CRO, and academic sponsor accounts, identifying opportunities for growth through additional instruments, languages, or service enhancements.

• Collaborate with our strategic delivery partner on deals initiated through the co-sell channel, ensuring that the Wiley commercial position is effectively managed and that service delivery is smooth.

• Keep precise pipeline and deal data in Salesforce, providing regular updates on deal activity, pricing trends, and customer insights.

• Partner with the broader COA Solutions commercial team to meet revenue goals.

⛳️ Requirements

• A bachelor's degree or equivalent professional experience.

• Over 3 years of experience in licensing, sales, or account management, preferably in publishing, life sciences, or intellectual property-related sectors.

• Proven track record in managing a deal pipeline and achieving revenue objectives.

• Excellent customer relationship management capabilities.

• Ability to scope, price, and negotiate licensing agreements effectively.

• Detail-oriented, with the capacity to manage multiple deals at once.

• Proficiency in Salesforce or a comparable CRM system.

• Experience in pharmaceutical licensing, clinical trial services, or copyright and intellectual property management is preferred.

• Familiarity with Clinical Outcome Assessment (COA) instruments and their significance in clinical trials is preferred.

• Understanding of multi-territory licensing arrangements is preferred.

• Knowledge of the pharmaceutical and CRO landscape is preferred.

• Experience in a fast-paced commercial environment is preferred.

• Proficiency in additional languages is an advantage.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development opportunities

• Meeting-free Friday afternoons