Account Manager, Clinical Laboratory/Transfusion Medicine

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Drives revenue growth within assigned territories or specific accounts by managing and enhancing existing CL and TM customer relationships, achieving equipment and sales objectives across products, instrumentation, and service offerings.

• Proactively seeks out, develops, and secures high-probability competitive opportunities by establishing personal credibility, articulating QuidelOrtho's value propositions, and broadening the customer menu.

• Optimizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plans, managing territory effectively, serving as the single point of contact for all problem resolutions, and anticipating as well as countering competitive threats.

• Formulates and implements strategic territory and account plans to prioritize, retain, and grow existing CL and TM accounts.

• Collaborates with fellow QuidelOrtho sales partners to enhance customer instrument and assay retention opportunities.

• Develops and executes customer touchpoint/call plans aligned with the customer’s buying cycle; manages opportunities both within and outside of the buying/sales cycle; utilizes a strategic selling framework to close sales opportunities.

• Partners and collaborates with others within our sales organization to retain and expand the menu while understanding and executing the IDN strategy.

• Delivers timely and accurate sales forecasts, activity updates, account information, and reports through the CRM system; effectively manages the sales pipeline from lead acquisition to contract signing by focusing on advancing customers throughout the sales process.

• Represents QuidelOrtho at trade shows and professional conferences.

• Achieves or surpasses the established touchpoints per week.

⛳️ Requirements

• Bachelor’s Degree.

• A minimum of 3 years of sales experience in the Healthcare industry is required, along with knowledge of B2B sales and/or capital equipment.

• Sales and/or technical experience in the medical device, life science, or diagnostic market is essential.

• Strong strategic marketing, consulting, and data analysis skills are critical for building customer retention and managing financial performance.

• Excellent strategic thinking skills with the capacity to translate strategies into executable tactical action plans.

• Proven ability to deliver results while operating in a highly independent and fast-paced team environment.

• Commercial and business acumen.

• Proficient in identifying key business issues and offering insightful, actionable recommendations for improvement.

• Entry-level skills in people management and development.

• Capable of managing complex sales cycles both internally and externally.

• Ability to analyze financial data and create logical strategies and plans based on that analysis.

• Proficient in MS Office applications (i.e., Outlook, Word, Excel, PowerPoint).

• Strong presentation and negotiation abilities.

• Proficient in selling utilizing digital assets.

• Excellent communication skills, both written and verbal.

• Commitment to upholding and supporting individual and company values.

• High degree of ethics and professionalism when interacting with customers, vendors, and colleagues.

• Ability to handle confidential information is essential.

• Capable of working under general supervision while following established procedures.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life insurance

• Disability insurance

• 401(k) plan

• Employee assistance program

• Employee Stock Purchase Plan

• Paid time off (including sick time)

• Paid Holidays