Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the primary point of contact for a designated portfolio of established business accounts.

• Foster meaningful and long-term relationships with clients.

• Negotiate contracts and finalize agreements to optimize profits.

• Build trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

• Ensure the timely and effective delivery of our solutions in alignment with customer needs and objectives.

• Effectively communicate the status of monthly and quarterly initiatives to both internal and external stakeholders.

• Generate new business opportunities with existing clients and identify areas for improvement to achieve sales targets.

• Predict and monitor key account metrics (e.g., quarterly sales results and annual forecasts).

• Compile reports detailing account status.

• Engage with clients through in-person meetings and visits.

• Assist with challenging client requests or escalated issues as necessary.

• Manage a portfolio of 25 - 35 Enterprise Accounts within the Americas market, with individual account values ranging from approximately $40k to $200k in annual revenues.

⛳️ Requirements

• 3+ years of experience in an Account Management position.

• Proven ability to consistently meet and/or surpass sales quotas in revenue retention and account expansion.

• High energy and enthusiasm, with the capability to perform well under pressure while meeting deadlines and achieving goals.

• Strong skills in deal closing and negotiation, particularly with Large Enterprise and Mid-market accounts.

• Exceptional analytical and organizational abilities, along with a keen attention to detail.

• Familiarity with data harvesting/web crawling is advantageous but not mandatory.

• Prior experience in consultative selling within the realm of Professional Services and SaaS Products is essential.

• Excellent communication and interpersonal skills.

• Commercially astute within a Tech Scaleup environment, with a proven history of meeting or exceeding sales quotas.

• Demonstrated capability in utilizing sales analytics and funnel management techniques to enhance productivity, manage pipelines, and ensure accurate forecasting.

• Proven experience collaborating with Customer Success teams to cultivate and expand Enterprise accounts.

🏝️ Benefits

• Join a self-motivated, forward-thinking, multi-cultural team.

• Enjoy the freedom and flexibility of remote work.

• Gain the opportunity to work with cutting-edge open-source technologies and tools.