Account Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Cultivate and nurture robust relationships with designated customer accounts, acting as a trusted advisor and primary liaison.

• Identify avenues to enhance TNC Services' offerings in maintenance, outage management, technical support, and workforce solutions within both existing and potential accounts.

• Collaborate with clients to grasp maintenance strategies, outage timelines, staffing requirements, and overarching operational goals.

• Work alongside Sales Engineers and technical service managers to create customized service solutions and proposals.

• Oversee the entire sales process from identifying opportunities to contract finalization and project completion.

• Prepare presentations, proposals, pricing strategies, and commercial agreements for customers.

• Maintain an active sales pipeline while providing precise forecasting through CRM systems.

• Track customer satisfaction and proactively address issues to guarantee successful project outcomes and enduring partnerships.

• Assist in contract negotiations while balancing client expectations with business objectives.

• Collaborate with Operations and Project Management teams to ensure smooth project execution and effective communication throughout the service delivery process.

• Represent TNC Services at customer meetings, industry conferences, and networking events.

• Keep abreast of market trends, customer capital projects, and competitive activities to uncover new business prospects.

• Foster a strong culture of safety, quality, integrity, and customer service in all interactions.

⛳️ Requirements

• A bachelor's degree in Business, Engineering, Engineering Technology, or a related discipline, or an equivalent combination of education and relevant industry experience.

• Over 5 years of experience in account management, business development, technical sales, or customer relationship management within the power generation, nuclear, or industrial services sectors.

• Proven track record of establishing and maintaining long-term customer relationships.

• Experience in managing multiple customer accounts and commercial opportunities.

• Excellent communication, presentation, negotiation, and interpersonal abilities.

• Demonstrated capability to collaborate effectively across technical, operational, and commercial teams.

• Proficient in Microsoft Office and CRM platforms.

• Willingness to travel up to 50%, including visits to customers and participation in industry events.

🏝️ Benefits

• Competitive compensation packages

• 401k with company match

• Medical, dental, and vision plans

• Generous vacation policy in addition to holidays