Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture robust commercial and operational partnerships for VeliPlay and Ho7.

• Offer initial commercial support and serve as the main commercial consultant for key stakeholders.

• Take ownership of the commercial performance and GGR growth within the account portfolio.

• Track performance metrics, pinpoint growth opportunities, and encourage game adoption and upselling.

• Assist underperforming accounts by devising clear action plans.

• Formulate strategic recommendations tailored to partners' business needs.

• Oversee game launches, marketing initiatives, Quarterly Business Reviews, and product training sessions.

• Become a knowledgeable authority on VeliPlay and Ho7 games.

• Work collaboratively with Product, Technical Support, and internal teams to address partner inquiries.

• Keep abreast of product updates, market trends, competitor actions, and player preferences.

• Provide partners with commercial insights and actionable recommendations.

• Anticipate partner requirements and coordinate with internal teams to deliver prompt solutions and an outstanding partner experience.

⛳️ Requirements

• Exceptional written and verbal English communication skills.

• Proven experience in engaging with international clients.

• A service-oriented and business-focused mindset.

• Strong communication and relationship-building abilities.

• A proactive commercial approach with a knack for identifying opportunities for partner growth.

• Capability to function as a strategic advisor, utilizing commercial data and market insights.

• Familiarity with industry trends, competitor activities, and player preferences.

• Driven, inquisitive, proactive, and self-motivated individual.

• Ability to work autonomously as well as part of a team.

• Openness to travel for partner meetings.

• Previous experience in iGaming or another international B2B setting is advantageous.

• Background in managing commercial KPIs such as GGR, portfolio expansion, or revenue performance is beneficial.

• Experience in conducting QBRs and presenting commercial strategies is a plus.

• Strong problem-solving skills with the ability to navigate complex partner scenarios is a plus.

🏝️ Benefits

• Genuine mentorship.

• Defined career progression.

• Support to take charge of your product.

• Health support options varying by location.

• Paid vacation time.

• Recognized public holidays.

• Options for remote work.

• Team offsite gatherings.

• Community engagement events.

• Ongoing learning and development opportunities.

• A collaborative and supportive team culture.