Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Oversee and expand a varied customer portfolio throughout France and Belgium.

• Establish trusted, long-lasting relationships with laboratories, universities, hospitals, biotechnology and pharmaceutical firms, food and beverage manufacturers, automotive companies, semiconductor producers, and other organizations.

• Gain insight into customers’ scientific, operational, and commercial requirements through meaningful discussions.

• Assist customers in selecting appropriate laboratory products, chemicals, instruments, and consumables in collaboration with internal product specialists and supplier partners.

• Actively engage with current customers to discover new opportunities and enhance partnerships.

• Introduce customers to relevant products, services, and solutions available in Thermo Fisher Scientific’s portfolio.

• Achieve sales targets while delivering value to customers.

• Connect with customers via phone, video meetings, LinkedIn, and digital platforms.

• Support customers in utilizing digital tools and navigating the online purchasing process.

• Develop and sustain a robust Salesforce sales pipeline.

• Follow up on leads and maintain organized customer activity records.

• Collaborate with Inside Sales and Field Sales teams to ensure appropriate customer support.

• Work alongside Sales, eBusiness, and Digital teams to enhance the customer experience.

• Share customer insights to refine products, processes, and digital tools.

• Contribute to a cooperative European sales team.

⛳️ Requirements

• Bachelor’s degree in Business, Life Sciences, or a related field.

• Prior experience in sales, account management, or business development is strongly preferred.

• Confidence in proactively engaging with customers via phone, video, and digital channels.

• Excellent communication and relationship-building abilities.

• Resilient, self-driven, and focused on results.

• Eagerness to understand customer challenges and convert them into valuable solutions.

• Commercially minded, with a desire to learn and the ability to cultivate strong customer relationships.

• Familiarity with Salesforce or another CRM system is advantageous.

• Proficiency in both French and English, both written and spoken, is essential.

• Comfortable working independently in a fully remote, home-based role.

• Willingness to travel occasionally for team meetings and customer events, typically 1–3 trips per year.

🏝️ Benefits

• 100% remote, home-based position.

• Occasional travel for team meetings or customer events, typically 1–3 trips per year.

• Support from experienced product specialists and supplier partners with technical expertise.

• Reasonable accommodations for individuals with disabilities during the application, interview, and employment process.