Account Manager

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Build and maintain robust relationships with TeamSnap’s Sports Organization clientele.

• Ensure high levels of customer retention and product utilization.

• Leverage tools such as Salesforce, Slack, Zoom, and ChurnZero.

• Engage in training sessions and ongoing coaching to drive success.

⛳️ Requirements

• Experience: At least 0-3 years in Customer Success Relationship Management or Account Management, ideally within a SaaS context.

• Demonstrated success in achieving sales targets.

• Willingness to travel occasionally, including but not limited to our annual company meeting, periodic sales team gatherings throughout the year, potential trade shows, and client visits.

• Experience in the sports industry is preferred.

🏝️ Benefits

• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary).

• Full premium coverage for medical/dental/vision for you and your family.

• 401K plan to assist you in preparing for the future.

• $1,500 annual stipend for learning and development.

• Opportunities to travel to exciting locations for all-company meetings and team events.

• Generous home office allowance to ensure your success.

• TeamSnap SWAG from our store upon joining and a $50 credit on every work anniversary thereafter.

• A monthly stipend reimbursement for health & wellness, among other benefits!