Account Manager

This is a fully remote position, open to applicants in Denmark.

📋 Description

• Act as the primary contact for all matters related to customer account management.

• Offer Sports Science consultancy services both remotely and on-site within the region.

• Adopt a strategic approach by providing proactive and value-added account management services.

• Ensure that clients are utilizing the latest products and are comprehensively trained on all system aspects.

• Establish and maintain robust, long-lasting relationships with clients.

• Guarantee the timely and successful execution of our solutions in alignment with customer needs and objectives.

• Provide prompt and precise responses to client inquiries and assist with complex requests or issue escalations as necessary.

• Maintain accurate and up-to-date client records in Salesforce, documenting all interactions.

• Conduct client visits throughout the year to ensure that customer needs and objectives are being fulfilled.

• Generate new business opportunities with existing clients and/or pinpoint areas for improvement to achieve sales targets.

• Collaborate with the Sales Team to identify and expand opportunities within assigned territories.

⛳️ Requirements

• A minimum of an undergraduate degree in sport science or a related field.

• Proficiency (both spoken and written) in one or more of the following languages: Swedish, Danish, or Norwegian.

• Experience in working or coaching within High Performance Sports utilizing a GPS Performance Tracking System.

• Willingness to travel for work, up to 50% of the time.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.