Account Manager

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Maintains strategic engagement with accounts through regular outreach and structured follow-up on Outside Sales activities, showcasing excellence in call planning, analysis, presentations, and execution after meetings.

• Develops robust relationships across customer organizations, engaging with ownership, sales, customer service, and merchandising teams while gaining a profound understanding of customer needs, buying trends, and end-user requirements.

• Works closely with Outside Sales to synchronize with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes.

• Effectively utilizes internal and external resources, such as trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to enhance sales opportunities.

• Fosters cross-functional relationships throughout the organization to promote efficient communication and achievement of goals.

• Exhibits exceptional administrative management through accurate weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM upkeep.

• Provides quick, solution-oriented problem resolution, emphasizing prompt response times and professional conflict management.

• Applies advanced merchandising expertise to showcase S&S Activewear's competitive advantages and drive upsell opportunities.

• Supplies precise, timely information to targeted accounts regarding product details, inventory status, pricing, shipping updates, and company policies via multiple communication channels.

• Develops strategic pricing structures and quotations aimed at fostering sustained revenue growth.

• Collaborates with Outside Sales to present comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user requirements.

• Excels in multitasking across various platforms, including phone communication, email management, internal coordination, and the implementation of marketing and web-based solutions.

⛳️ Requirements

• Bachelor's Degree preferred; a minimum of a High School Diploma is required.

• Demonstrated professional sales/account management experience (1+ years), with a strong preference for experience in the promotional products and apparel industry.

• Exceptional verbal and written communication skills, with proven presentation capabilities.

• Outstanding relationship-building skills with a demonstrated customer-centric approach.

• Advanced analytical mindset with a proven ability to identify growth opportunities through customer data analysis.

• Proficient in Microsoft Office Suite applications with a strong technical aptitude.

🏝️ Benefits

• Vacation, Personal, and Sick time.

• Medical, Dental, Vision, Life Insurance, and Disability coverage.

• Flexible Spending Accounts.

• 401(k) plan.

• Discounts on brand-name apparel.

• Fun employee events.

• Meaningful opportunities for growth and advancement.