Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and nurture relationships with a designated portfolio of existing Configure One clients.

• Propel renewals, expansions, and upsell initiatives to ensure consistent growth in Annual Recurring Revenue (ARR).

• Comprehend customer business objectives and align Configure One's offerings to provide measurable value.

• Discover opportunities for expansion across licenses, modules, services, and add-ons.

• Provide product demonstrations and presentations on business value through online platforms and occasional in-person meetings.

• Act as the main commercial contact, coordinating efforts with Customer Success, Professional Services, and Support teams.

• Oversee forecast accuracy and maintain pipeline integrity within your customer portfolio.

• Proactively reduce churn risk and resolve objections concerning value, adoption, and return on investment (ROI).

• Consistently achieve or surpass quotas for renewal and expansion bookings.

• Intentionally utilize AI and automation tools to enhance work processes—identifying repeatable use cases, improving output quality, and continuously driving business success as tools advance.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience is required.

• Preferred industry knowledge in manufacturing, industrial equipment, or specialty vehicles.

• Experience in complex SaaS outside sales is preferred, particularly with CPQ or ERP-related solutions.

• Proven capability to sell to engineering, operations, and IT stakeholders, including C-suite executives.

• A successful history of closing deals involving multiple stakeholders and managing competing priorities.

• Comfortable working in a high-activity, KPI-driven sales environment.

• Demonstrated success in outbound prospecting and developing pipelines.

🏝️ Benefits

• Employees have the option to work remotely.