Account Manager

This is a fully remote position, open to applicants in Croatia.

📋 Description

• What You’ll Do:

• - Enhance and solidify our presence in the designated territory;

• - Cultivate and strengthen relationships with existing partners (tour operators, travel agencies, travel management companies, OTAs) to boost their performance;

• - Work collaboratively with the sales team to pinpoint and expand opportunities within the territory;

• - Follow up with both existing and new partners to deliver system training;

• - Promote the brand within the travel trade through continuous product presentations and networking events;

• - Address incident issues, ensuring partner support;

• - Manage payments: supervise and guarantee accuracy in transaction processing;

• - Spend roughly 30% of your working time on business trips, which includes client meetings, industry events, and other business-related engagements;

• - Conduct market and competitive environment analyses;

• - Provide regular and detailed reporting through CRM and internal systems;

• - Maximize and develop API agreements with both potential and existing partners.

⛳️ Requirements

• Who You Are:

• - **Relevant Experience.** A minimum of 2 years of successful experience in account management or business development within B2B companies in the travel industry;

• - **Market Knowledge.** Comprehensive understanding of the regional travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);

• - **Language knowledge.** Proficient in Croatian and English;

• - **Travel Requirements.** Up to 30% of travel time may be necessary;

• - **Analytical skills.** Familiarity with data-driven decision-making, metrics-oriented, and adept with numbers;

• - **Personal skills.** Proactive, ambitious, motivated, action-oriented, results-driven, eager for innovative technology, and comfortable in a rapidly changing business environment, team player;

• - **International mindset.** Capable of understanding and working across diverse cultural contexts reflecting ETG’s global presence;

• - Competence in API technology agreements is a plus.

🏝️ Benefits

• We offer you:

• - Flexible schedules and the opportunity to work remotely.

• - An ambitious and supportive team that loves what they do, values each other, and grows together.

• - Internal programs for onboarding and training, development of soft skills, and leadership capabilities.

• - Partial reimbursement for participation in external training and conferences.

• - Corporate English school: Group and individual lessons, speaking clubs with colleagues from around the globe.

• - Corporate rates on hotels and travel services.

• - MyTime Day Off - an additional non-working day without loss of compensation.

• **Learn more about our data protection practices in our Privacy Policy: ****https://emergingtravel.notion.site/recruitment-privacy-notice**