Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Identify and connect with ultra-high net worth individuals through referrals, prospecting, and internal lead generation.

• Create and update retail trip itineraries, providing updates to clients and sharing relevant information with both Operations and Sales as necessary.

• Oversee and coordinate services for contracted retail trips, including liaising with vendors for catering, ground transportation, and other required services.

• Offer contingency planning and detailed flight tracking to ensure seamless travel experiences.

• Source aircraft options, prepare proposals, and communicate options when off-fleet recoveries are necessary.

• Act as the member's personal advocate during mechanical or weather-related delays, ensuring transparent communication and urgent recovery aircraft arrangements.

• Develop a renewal strategy by monitoring member “burn rates” to track deposit usage and proactively initiate the replenishment process before funds are depleted.

⛳️ Requirements

• A minimum of 5 years of experience in selling to ultra-high net worth individuals.

• In-depth knowledge of Part 135 regulations, including crew duty rest, safety ratings (Argus/Wyvern), and various aircraft categories (Light, Mid, Super Mid, Large Cabin).

• Proven success in managing long sales cycles (3 to 9 months) and closing deals effectively.

• Expert proficiency in CRM systems, particularly Salesforce, HubSpot, or Pipedrive, to track nuanced client preferences and complex pipeline stages.

• Bachelor’s Degree or equivalent professional experience.

• Capability to handle a diverse array of duties and tasks efficiently.

• Availability for weekends and nights to accommodate after-hours calls.

• Foster a positive company culture and serve as an ambassador for the Premier Private Jets brand.

• Exceptional written and verbal communication skills.

• Proficient in Microsoft Excel, Word, and CRM software.

• Demonstrated self-motivation and initiative in tasks.

• Strong attention to detail and highly organized.

• High level of confidentiality and discretion in all dealings.

🏝️ Benefits

• Competitive salary based on experience.

• Comprehensive benefits package including medical, dental, vision, and life insurance.

• Short-term and long-term disability coverage.

• Paid time off (PTO) and paid holidays.

• 401k plan with company matching.

• Commission opportunities.