Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Propel revenue growth within the current customer portfolio through organized up-selling and cross-selling initiatives.

• Discover opportunities for expansion by analyzing customer usage, GMV trends, and overall business potential.

• Manage the entire sales process for expansion agreements (discovery, value proposition, negotiation, and closing).

• Collaborate closely with Product, Support, and Managed Services to deliver value-driven solutions.

• Keep an organized pipeline and forecast in the CRM, ensuring high-quality data for revenue forecasting.

⛳️ Requirements

• Demonstrated experience in SaaS sales, preferably in positions like Account Executive or Expansion Sales.

• Strong commercial acumen with a clear emphasis on ARR growth and complete accountability for deals.

• Capability to employ structured sales methodologies (e.g., MEDDICC, Solution Selling).

• Experience managing intricate customer structures and negotiations within an e-commerce context.

• Analytical abilities to pinpoint growth opportunities based on data (e.g., usage, GMV, KPIs).

• Proficiency in both German and English.

🏝️ Benefits

• Authentic work-life balance with a hybrid model allowing work from home and in Berlin.

• Stay current: utilize the latest Apple hardware and technology.

• Continuous development: annual training budget and access to a variety of workshops.

• Comprehensive benefits: numerous discounts at hundreds of online retailers and extensive perks such as childcare subsidies, monthly shopping credits, company pension plans, anniversary bonuses, and referral bonuses.

• Maintain health and mobility with subsidies for gym memberships, Deutschlandticket (public transport pass), and bike leasing.

• Enjoy team events and unforgettable PlentyParties.